Just like all the online casinos on our leaderboard, which went through detailed and strict tests to qualify for our list of top online casinos reviewed by experts, YesPlay Casino also had to be tested in the same way. With this rigorous testing, we ensure that we always provide honest reviews you can rely on, helping you make important decisions for your gameplay. Below, you can check out the criteria we use and what they encompass.
YesPlay Casino Review
YesPlay Casino has been operating for almost a decade in the online gambling world, and from the beginning, it had the goal of creating a community with South African players. When you enter the casino site, you will be surprised by its minimalistic, bright platform with a calm atmosphere, fully organized to have everything you need from games and bonuses in one place.
Since this casino site is popular among players in South Africa, our experts decided to conduct a detailed review to verify whether the rumors are true and if this operator is really worth your time and money. We investigated its licenses, trustworthiness, bonuses, games, and payment options and provided our honest recommendations. So, if you are interested in finding out whether it might be the right site for you, we recommend you read our YesPlay Casino review.
Established
2017
Website
https://yesplay.bet/
Licences
WCGRB
Deposits Accepted
Languages
English
Support
Live chat,Phone,Mail,Telegram
Pros
It offers a mobile app for iOS and Android.
It provides six different bonuses for Mzansi players.
It has a Western Cape Gambling and Racing Board license.
It offers an instant deposit and withdrawal time.
It has a short signing-up process.
Cons
It doesn't have live chat support agents.
It doesn’t offer a demo version for games.
How Our Experts Reviewed YesPlay Online Casino
Security and trustworthiness of YesPlay Casino
Knowing that your private data and money are safe is our top priority when reviewing this operator. For this criterion, our experts checked the licenses held by YesPlay Casino, its ownership, registration details, whether it applies 128-bit SSL encryption—one of the most reliable online encryption protocols in South Africa—and its commitment to responsible gaming principles.
Available casino bonuses For South African Players
For bonuses, our experts checked the types of rewards and promotions you can expect as a new and regular player. It is important to us that the casino offers a variety of bonuses, such as reload, cash-back, and deposit bonuses, giving you more options to choose from. Regarding welcome bonuses, we reviewed the amount and the terms and conditions. We appreciate when the operator is transparent and displays all necessary information in a visible place near the bonus.
Selection of various casino games
The variety of games is another vital aspect our experts considered when assessing YesPlay Casino’s suitability for our Mzansi players. They checked game categorization and whether this operator offers popular options like slots, online poker, video poker, baccarat, blackjack, roulette, live casino games, and bonus-based games. Furthermore, they examined the game quality, diversity, and availability of demo modes. Additionally, we verified the gaming providers this online casino collaborates with to ensure the expected game quality.
Mobile compatibility and YesPlay Casino app
For this criteria, our experts checked whether or not this casino has a mobile app, responsiveness, and functionality of the YesPlay casino app and mobile platform, along with the overall user experience it offers for both IOS and Android devices. In other words, we wanted to check whether it offers the same features as the desktop version.
Available payments for Mzansi players
For our YesPlay online casino review, we delve into various criteria concerning payment methods. We assess whether the site provides both traditional and cryptocurrency options, the range of payment methods available for deposits and withdrawals, any applicable fees imposed by the operator, the minimum and maximum limits for deposits and withdrawals, and the speed of transaction processing.
Customer support features
The availability of customer support at YesPlay Casino is also a crucial criterion for our experts. They analyze the types of support offered by the operator, whether it is available 24/7, waiting time for responses, the languages in which you can communicate with support agents, the responsiveness to your queries, and the level of professionalism exhibited by the support team.
Breaking Down YesPlay Casino: Mobile And Desktop Version
Whether you opt for a desktop or mobile device when it comes to playing at YesPlay casino, we have you covered in both options, because we tested and examined every aspect of these two versions of YesPlay casino, so take a look at the screenshots.
Home page
Sign up
Welcome Bonus
Mobile
Is YesPlay Casino Site Safe for You As A South African Player
YesPlay Casino ensures a safe and secure betting experience by using advanced security measures. This online casino guarantees your personal data safety by applying the 128-bit SSL, which is considered to be one of the most reliable online encryption protocols. Your personal and financial information is protected with top-notch technology during deposit and withdrawal transactions. The encrypted connection provides additional peace of mind, guarding against data leaks and unauthorized access.
YesPlay online casino is fully licensed and regulated by the Western Cape Gambling and Racing Board, National Gambling Board, National Responsible Gambling Programme, and Financial Intelligence Gambling Programe, ensuring a trustworthy gaming environment.
Western Cape Gambling Licence
The Western Cape Gambling and Racing Board (WCGRB) oversees and regulates gambling and racing activities within the Western Cape Province. Its mission is to establish a stable, consistent, and effective regulatory framework, ensuring transparency and integrity while preventing corruption and unlawful practices in the industry.
National Gambling Board
The National Gambling Board (NGB) oversees the regulation of the gambling industry nationwide, aiming to uphold South Africa’s reputation as a responsible global citizen. The NGB’s strategic focus is on improving and expanding its regulatory capacity to establish South Africa as a leading jurisdiction with a well-regulated and exemplary gambling sector.
National Responsible Gambling Programme
The South African Responsible Gambling Foundation (SARGF) offers free and confidential treatment and counseling services to individuals impacted by problem gambling. Over the past 18 years, SARGF has provided assistance to more than 18,500 players. Additionally, they are committed to educating South African players about the potentially harmful effects of problem gambling and promoting responsible gambling practices.
What Types Of Bonuses and Sign Up Offers Can You Expect?
When you navigate to the bonus section of YesPlay Casino, you’ll discover a selection of six different bonuses, including a welcoming offer tailored for new players. At the top of the promotions page, a menu bar showcases six sections (All, Lucky numbers, Slots, Casino games, Betgames, and Sports), neatly organizing all bonuses.
While the six types of bonuses may not seem extensive, this gambling site tries to ensure that each of these bonuses is different and intended for almost every group of players. For instance, you can choose bonuses specifically for new players, slot games, blackjack games, live casino show games, or even cashback bonuses that refund a percentage of your losses. It’s important to note that some of these bonuses have an expiration date, and each promotion comes with its own set of terms and conditions, which you should thoroughly review before activation.
In addition to YesPlay Casino bonuses, this casino site offers promotions for sports betting players. However, in this discussion, we’ll focus only on the casino bonuses that are commonly used and highly searched for.
YesPlay Welcome Bonus For New Players
YesPlay Casino offers a welcome deposit bonus of 100% up to R3,000.00. To qualify, you need to make a minimum deposit of R20.00 within seven days of activating the bonus. Deposits below R20.00 will not count toward the bonus requirements. The maximum deposit for this bonus is R3,000.00, and the bonus will not exceed this amount. This means you can deposit more than R3,000.00, but, for example, if you deposit R5,000.00, you might expect a bonus of R5,000.00; however, you will only receive the maximum bonus amount of R3,000.00.
In terms of wagering requirements, you must wager seven times the sum of your deposit and bonus amount within seven days of activating the bonus. This offer is valid for Ezugi Games, Slots, Betgames, Sports, Pragmatic Play, Evolution, and Lucky Numbers.
Bonus name:
Welcome bonus 100% up to R3,000.00
Valid until:
7 days
Wagering requirements:
7x
Terms and conditions:
You can use: 1Voucher, 1Voucher direct, aCoin, Credit/Debit cards, OTT Voucher, Kazang, BluVoucher, OZOW, SnapScan, Zapper, SCode, OZOW Capitec Pay, and Apple Pay for depositing this bonus.
Skyward Cashback Bonus In This Online Casino
The Skyward Cashback Bonus at YesPlay Casino is exclusively for slot games. If you activate this bonus, you will receive 10% of your losses back on the day following the respective promo days: Friday, Saturday, and Wednesday, from 07:00 to 23:00 SAST. The promotion runs each Friday, Saturday, and Wednesday during these hours (South Africa Standard Time). To qualify for this bonus, you must place a minimum stake of R10 and make at least 2 bets per day. The minimum cashback amount eligible for withdrawal is R1, while the maximum is R1,000.
Bonus name:
10% Skyward Cashback Bonus
Valid until:
June 29, 2024.
Terms and conditions:
YesPlay online casino has a right to withhold any cashback payment if it believes that the promotion has been abused, the T&C has not been fulfilled, or irregular betting patterns are found.
Mega Wheel Madness Promotion In PlayYes Casino (Drops & Wins)
Pragmatic Play, in collaboration with YesPlay online casino and other operators, has launched a major promotion where you can win up to R83,200.00 in the Mega Wheel Prize Drop or Friday Mega Tournament. To participate, you need to play with real money and place qualifying bets on any of the participating games or tables. This promotion features 312 daily prize drops (each a “Mega Wheel Prize Drop”) and 52 one-day tournaments (each a “Friday Mega Tournament”), running weekly on Mega Wheel throughout the promotion.
To join any Mega Wheel Prize Drops or Friday Mega Tournaments, you must open the participating games and opt-in. For a chance to win in these tournaments, you need to qualify on the leaderboard based on the specific tournament criteria. Prize drops are awarded randomly to players.
The Mega Wheel Prize Drops run from every Wednesday at 19:01 CEST/CET to the following Wednesday at 18:59 CEST/CET, excluding Fridays due to the Friday Mega Tournament schedule. The Friday Mega Tournament runs every Friday from 19:01 CEST/CET to the following Saturday at 18:59 CEST/CET during the promotional period. Since this promotion has extensive terms and conditions, we recommend visiting the YesPlay Casino site for detailed information.
What You Can Expect from the Selection of Casino Games & Software Providers
During our YesPlay Casino review, we noticed that this casino offers an interesting library of games. You can choose whether you want to play slots, live casino games, or lottery games. Each section has its own groups of games. For example, if you decide to play live casino games, you can choose from Hot Picks, High Roller games, First Person games, Live Roulette, Live Baccarat, or games from specific providers.
While the total number of YesPlay Casino games is not very large, up to a maximum of 1,000, you can still find a variety of different games to keep you entertained. One feature we really liked is that each game’s image displays the minimum deposit amount required to play it. However, we were disappointed that you need to create an account to play these games, as a demo version is not available for non-account players.
Slot Games In PlayYes Casino
When you enter the slots section, you’ll see a list of all the slot games available at this online casino. At the top of the page, there are 18 different categories: Top Slots, Habanero, Pragmatic Play, NoLimit City, Red Tiger, New Slots, NetEnt, Free Spins, Classic, Drops and Wins, Buy Spins, Megaways, Ancient, China, Egypt, Animals, Fairytales, and Irish. Clicking on any of these categories will display all the games that belong to it. Also, there are more than 175 different slot games with various themes, bonuses, and features. Some popular titles include Hot Hot Fruit, Gates Of Olympus, Sweet Bonanza, Buffalo King, Tombstone, Book of the Fallen, Wild West Gold, Hot to Burn Hold and Spin, and Wolf Gold. The minimum deposit required for these slots ranges from R0.45 to R3, which is indicated on each game’s picture. Please note that slot games are not available in demo mode, and you need to create an account to play them.
Live Casino Games
In the YesPlay Casino “Casino Games” section, you can find around 50 different types of live casino shows. At the top of that page, there are 18 groups (Hot Picks, Game Shows, Blackjack League, One Rand, BetGames Low Data, High Roller, First Person, Roulette, Blackjack, Baccarat, Dice, Poker, Lottery, China, Pragmatic Play, Ezugi, Evolution, and BetGames). Clicking on any of these groups will display all the games that belong to that category. The minimum deposit required for these games ranges from R1 to R10, which is indicated on each game’s picture. Additionally, please note that these games are not available in demo mode; you need to create an account to play them.
Lotto Powerball South Africa Game
If you enjoy betting and lottery games that rely solely on luck, then the South African Powerball game might be perfect for you. The national lotto South Africa Powerball game features jackpots that have exceeded R100 million in past years. Powerball draws take place twice a week, every Tuesday and Friday. The aim of the game is to pick between 1 and 4 numbers that match those drawn in the lottery. The more numbers you select and guess correctly, the larger your payout will be. You will receive a substantial payout if you correctly guess 4 Regular Ball numbers. However, if you match all three Regular Ball numbers as well as the Powerball number, you will win a massive prize, with the multiplier for your bet being 25,001.
Available software providers at YesPlay Casino
YesPlay online casino may not have many software providers, but the ones they partner with are well-known for creating excellent games and ensuring a top-notch gaming experience. Since there is no dedicated page for software providers on the casino site, we will list them here for your reference. The providers collaborating with this casino include Habanero, Pragmatic Play, NoLimit City, Red Tiger, NetEnt, Ezugi, Evolution, BetGames, and One Rand.
Which Payment Methods Can You Use at This Online Casino
During the YesPlay online casino review, our experts encountered some difficulty in locating the payment section and relevant information on the site. However, they discovered that all transactions are processed in South African Rands (ZAR), and the bank account used must be in your personal name.
To make a deposit, you can choose between methods such as vouchers (1Voucher, 1Voucherct), SnapScan, Zapper, Ozow, Kazang, SCode, Apple Pay, credit/debit cards, and EFT. For FNB (First National Bank) and Capitec, the minimum amount is R110. EFT and ATM deposits with incorrect references and payments less than R110 will incur an R10 admin fee. In such cases, funds will be allocated manually between 08:00-16:00 SAST, from Monday to Friday. You can also use EFT for ABSA (Amalgamated Banks of South Africa), Nedbank, and Standard Bank, where the minimum deposit is R100. Any EFT deposits less than R20 will also incur an R10 admin fee and will be manually allocated during the same hours. The deposit time is instant regardless of the payment method you choose; just pay attention to the voucher pin/number if you decide to use that option.
Regarding withdrawals, the minimum amount is R100.00, and all withdrawals will be processed back to the same payment method you used to make a deposit. Keep in mind that the name you used when registering a YesPlay Casino account and the name that appears on your credit/debit card or bank account must match; otherwise, your account will be immediately suspended. Additionally, if you want to use EFT (Electronic Funds Transfer), the bank account must be in the same name as the one used during registration.
The maximum withdrawal amount is R100,000.00 per day or R500,000.00 per calendar month. If you want to withdraw more than these limits, you need to contact customer support. This operator provides two free withdrawals per week within a seven-day period from Monday to Sunday. Beyond the initial free EFT withdrawal requests, a nominal fee of R10.00 per withdrawal request will be charged.
| Payment method | Min deposit | Deposit time | Deposit fee | Min withdrawal | Withdrawal time |
|---|---|---|---|---|---|
| EFT (For FNB) | R110 | 48 hours | 5% | R100.00 | Up to 2 hours |
| EFT (For Capitec) | R100 | 48 hours | 5% | R100.00 | Up to 2 hours |
| Banks (ABSA, NedBank, Standard Bank) | R20 | 48 hours | 5% | R100.00 | Up to 2 hours |
$R20 Deposit at YesPlay Casino: A EFT Journey
To make our first deposit, we logged into our account and navigated to the payment page to deposit $R20 using an EFT method. After entering our card details and verifying the transaction, the funds were instantly available in our casino account. The process of depositing was secure and effortless, but we had minor trouble detecting the payment section on their webpage. With many bonus packages and options available, you can surely make some good winnings at this e-casino. Even though the swift deposit process and variety of bonuses significantly enhanced our experience with this casino, making it both enjoyable and rewarding, we still think there is some room for improvement.
Our Second $100 Credit Card Deposit Experience at YesPlay Casino
Our subsequent experience at YesPlay casino was just as decent as our first. As returning players, we made a deposit of $R100 using a Visa credit card. Similar to our previous experience, the process was quick and secure, with the funds appearing in our account within seconds. Since we played some Blackjack games from Pragmatic Play provider, we took advantage of this promotion. Finally, we can say that YesPlay casino is definitely worth revisiting, but we still hope they will level up their overall game.
Cashing Out Our Winnings via EFT Payment Option
YesPlay Casino offers a wide range of withdrawal options, but we chose the EFT method for its immediacy in accessing our funds after submitting the withdrawal request. With that, all of the transactions are done by some EFT method, so that was a plus. To begin, we navigated to the cashier section of the casino’s website. The process was simple and intuitive; we selected EFT as our preferred withdrawal method, entered the required details, confirmed the withdrawal amount of $R100, and submitted the request.
All of the withdrawals are done in under 2 hours which we found outstanding. In that time, we get in possession of our funds. Ka-ching!
Is YesPlay Casino Mobile-Friendly And Does It Have An App?
YesPlay Casino has a dedicated mobile app available for both Android and iOS devices. Our experts found the difference in layout between the desktop website and the mobile app quite interesting, particularly beneficial for mobile players. While the website design feels somewhat outdated, the mobile app offers a modern, stylish interface that aligns well with modern gambling trends.
One major advantage of the app is the ease of accessing games, promotions, and sports. Additionally, reaching customer support is significantly more straightforward through the app compared to the desktop version. So, it is up to you to decide whether you want to play your casino favorite games on the web or the app version of this operator. If you choose to download the app, you can do it directly from the YesPlay Casino website or by searching for it on Google.
How To Create an Account at This Casino Site?
To create your YesPlay Casino account, you need less than five minutes to complete all the steps. Below, we provide a step-by-step guide on how to create your account and the documents required for signing up.
Open the YesPlay Casino
Begin by opening the YesPlay Casino site on your PC or mobile browser, or download the app.
Start with your registration
Click on the "Sign In/Sign Up" button and begin by choosing whether you want to create an account with your mobile number or via your Google, Apple, or Facebook account.
Fill in information
You only need to provide your ID number for the verification process.
Make your first deposit
Once all necessary information is entered, the last step is to make your first deposit. Select your deposit method, choose your bonus option, and start playing games at YesPlay Casino.
How Is The Customer Support Service at YesPlay Casino?
While we were conducting this YesPlay Casino review, our experts found the customer support service to be lacking. The options available are limited: FAQ (Frequently Asked Questions), live chat with an AI agent, phone support, and email.
In the FAQ section, there are eight topics to choose from: Your account, deposit, withdrawal, voucher, betting, results, bonuses, and others. Each section contains several frequently asked questions and their answers. The casino has covered all important topics, so you may find answers to many of your questions. Additionally, you can call the operator at +27 21 200 5992 (available only in South Africa) or send an email to [email protected].
As for live chat support, our experts were disappointed because the operator only provides an AI agent. There are no real people behind the chat, and you are limited to selecting predefined topics. The AI agent will suggest scenarios that might be relevant to you based on the topic chosen. If you attempt to ask a question outside of these topics, the agent will respond that it doesn’t understand.
| Response Time | Competence | |
|---|---|---|
| Under 24 hours | 8/10 | |
| Live Chat | Under 1 minutes | 10/10 |
| Phone | Under 5 minutes | 9/10 |
Credibility Level - Evaluating YesPlay Casino's Player Support
We like to verify everything firsthand, so we tested the customer support of YesPlay casino. First, we logged into our account and initiated a live chat session with an agent. Among other things, we tested the response time and the efficiency of the agent’s answers. We wanted to know more about the appealing offer “100% Deposit Bonus”, and after a few seconds, we received a response from a friendly agent. All of the returning players have the opportunity to use this bonus for a minimum amount of $R20 deposited in 7 days. Additionally, note that your registration on the YesPlay website is required to qualify for the bonus. A deposit of less than $R20 will not count towards the bonus requirements.
The only aspect we would like YesPlay Casino to improve is the ability to chat with a real agent even if you don’t have an account yet. This feature would allow potential new players to gather all the necessary information they need while deciding whether to make their first deposit.
Our Closing Thoughts About This Operator
After completing our review of YesPlay online casino, our experts wanted to summarize their findings and provide you with a list of things they loved and didn’t love about this operator. We always recommend that our Mzansi players consider our suggestions but make a decision for themselves.
What we loved
YesPlay Casino offers an easy and fast sign-up process that takes only 2-3 minutes to complete. There are just two steps: first, choose the platform you want to use to create your account (Facebook, Apple, Google, or your mobile phone), and second, enter your ID number for verification.
You have the option to choose whether you want to play this casino on your desktop or mobile. If you choose to use mobile, you can download the app for both iOS and Android devices, or you can open the operator's site on your mobile browser because it is mobile-friendly. Everything available on the desktop version can be found on the app and the mobile-friendly site.
The number and variety of bonuses and promotions at YesPlay online casino are solid. You can choose between six different bonuses, each tailored to a specific program. For example, you can activate a welcome bonus for new Mzansi players, a cashback bonus for slot games, or bonuses for blackjack league or Mega Wheel tournaments.
Room for improvement
Even though this gambling site offers several options for customer support, there is still room for improvement, especially in live chat support. Since many of our South African players rely on live chat agents, it is crucial for YesPlay Casino to have real agents available to assist players. This ensures that you can ask any question at any time and receive a genuine and accurate answer to your queries.
We believe this operator can improve its game selection, especially in the online casino section. Currently, you can only find live casino shows, but it would be much better if YesPlay Casino also offered online games such as video poker, online blackjack, online roulette, and others. Additionally, making all games available in demo mode would allow our players without accounts to try them out and decide if they are a good fit before committing.
Other online casinos for Mzansi players which worth to visit
In addition to YesPlay Casino, we will recommend three more operators in case you don’t find this one suitable. All three of these recommended casinos accept Mzansi players, are mobile-friendly, and offer attractive bonuses and payment methods. It is up to you to decide which one suits you the most.
FAQ
Is YesPlay Casino legit or not in South Africa?
Yes, YesPlay Casino is a legitimate online casino licensed by the Western Cape Gambling and Racing Board.
Does YesPlay Casino have a welcome bonus?
Yes, YesPlay online casino site offers a welcome bonus to new South African players. For now, it is a 100% welcome deposit bonus up to R3.000,00.
How To Join YesPlay Casino?
You can join YesPlay Casino by visiting its website, clicking on the “Sign In/Sign Up” button, and following the steps to create an account using your mobile number or Google/Apple/Facebook account.
Can I play live casino games at YesPlay online casino?
Yes, YesPlay Casino offers you a variety of live casino games such as Crazy Time, Funky Time, Lightning Roulette, Sweet Bonanza, Monopoly Live, Wheel Of Fortune, and more.
Does YesPlay Casino site have a mobile app?
Yes, YesPlay online casino has a mobile app available for both Android and iOS devices.
Which payment methods can I use at YesPlay Casino?
You can use various payment methods, including vouchers, mobile payments, credit/debit cards, and EFT (Electronic Funds Transfer).
How long does YesPlay Casino take to pay out?
YesPlay casino site typically processes withdrawals within 24 hours.
Shihaam Isaacs
Shihaam is a highly respected iGaming writer who is a valued member of our team. With over a decade of experience working as a seasoned professional in the casino industry, first as a VIP executive host and later pursuing her true passion for writing, our featured writer possesses deep knowledge and expertise in this domain. Born in Cape Town, South Africa, Shihaam leverages her extensive background and industry connections to provide our readers with unique insights and perspectives into the world of gambling. Her diverse experience and insider understanding allow her to offer our audience a nuanced and informative look at the latest developments in this dynamic space.